Scheduled Maintenance - Asia Pacific Production Environment
Scheduled Maintenance Report for Medallia Experience Orchestration
Completed
The scheduled maintenance has been completed.
Posted Mar 15, 2024 - 16:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 15, 2024 - 14:00 EDT
Scheduled
Medallia Experience Orchestration will be undergoing scheduled maintenance to update the SSL certificate for ap1.thunderhead.com from an SSL.com provided certificate to a DigiCert provided certificate.

Maintenance Schedule:
Date: Saturday 16th March 2024
Time: 2:00 AM to 4:00 AM SGT

During this period, there may be temporary service disruptions as we implement the necessary changes. Additionally, depending on your security protocols, it is possible that this update may require action on your part, especially if you have strict policies regarding trusted certificates or use pinned certificates.
We recommend reviewing your security configurations and making any necessary adjustments to ensure seamless continuity of service after the update. Our team will be available to assist you with any inquiries or support needed during this process
Posted Mar 07, 2024 - 11:07 EST
This scheduled maintenance affected: MXO Asia Pacific (AP1).