Experience Orchestration Status
All Systems Operational

About This Site

This page provides real-time status and performance information for Medallia Experience Orchestration services. For additional information or to report a problem, please visit the Medallia Knowledge Center https://help.medallia.com

MXO Europe (EU2) ? Operational
90 days ago
100.0 % uptime
Today
MXO North America (NA5) ? Operational
90 days ago
100.0 % uptime
Today
MXO Asia Pacific (AP1) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 25, 2025
Completed - The scheduled maintenance has been completed.
Jan 25, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 08:00 EST
Scheduled - Medallia Experience Orchestration will be performing routine maintenance on our North American production environment on Saturday 25th January 2025 between 8:00AM and 10:00AM EST. Please expect service disruptions during this time.
Jan 17, 11:10 EST
Completed - The scheduled maintenance has been completed.
Jan 25, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 22:00 EST
Scheduled - Medallia Experience Orchestration will be performing routine maintenance on our European production environment on Saturday 25th January 2025 between 4:00AM and 6:00AM CET. Please expect service disruptions during this time.
Jan 17, 11:09 EST
Jan 24, 2025
Completed - The scheduled maintenance has been completed.
Jan 24, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 14:00 EST
Scheduled - Medallia Experience Orchestration will be performing routine maintenance on our Asia Pacific production environment on Saturday 25th January 2025 between 3:00AM and 5:00AM SGT. Please expect service disruptions during this time.
Jan 17, 11:08 EST
Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
Resolved - This incident has been resolved.
Jan 17, 10:53 EST
Investigating - Medallia Experience Orchestration is currently experiencing issues with Dynamic Audiences. Dynamic Audiences will be affected and may not work. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.
Jan 17, 09:54 EST
Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.