Thunderhead ONE Status
All Systems Operational

About This Site

This page provides real-time status and performance information for Thunderhead services. For additional information or to report a problem, please visit the ONE Customer Support Portal at https://thunderhead.jira.com/servicedesk/customer/portal/1

Uptime over the past 90 days. View historical uptime.
Thunderhead ONE Europe (EU2) ? Operational
90 days ago
99.97 % uptime
Today
Thunderhead ONE North America (NA5) ? Operational
90 days ago
100.0 % uptime
Today
Thunderhead ONE Asia Pacific (AP1) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Routine Maintenance for Thunderhead Asia Pacific Customers Jul 30, 14:00-16:00 EDT
Thunderhead will be performing routine maintenance on our Asia Pacific production environment and services may be temporarily unavailable on Saturday July 31st, 2021 between 2:00AM and 4:00AM SGT.
Posted on Jul 22, 11:50 EDT
Routine Maintenance for Thunderhead European Customers Jul 30, 22:00 - Jul 31, 00:00 EDT
Thunderhead will be performing routine maintenance on our European production environment and services may be temporarily unavailable on Saturday July 31st, 2021 between 4:00AM and 6:00AM CET.
Posted on Jul 22, 11:52 EDT
Routine Maintenance for Thunderhead North American Customers Jul 31, 08:00-10:00 EDT
Thunderhead will be performing routine maintenance on our North American production environment and services may be temporarily unavailable on Saturday July 31st, 2021 between 8:00AM and 10:00AM EDT.
Posted on Jul 22, 11:53 EDT
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021
Scheduled Data Exports
Resolved - The automated process for Data Exports for the European, North American, and Asia Pacific production environments experienced an interruption on 26th July 2021 and scheduled exports were inaccessible. Further details will be provided in a post mortem report within 48 hours.
Jul 26, 05:08 EDT
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

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