This page provides real-time status and performance information for Thunderhead services. For additional information or to report a problem, please visit the ONE Customer Support Portal at https://thunderhead.jira.com/servicedesk/customer/portal/1
Thunderhead ONE Europe (EU2)
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Operational
90 days ago
99.93
% uptime
Today
Thunderhead ONE North America (NA5)
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Operational
90 days ago
99.96
% uptime
Today
Thunderhead ONE Asia Pacific (AP1)
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Operational
90 days ago
99.96
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The automated process for Data Exports for the European, North American, and Asia Pacific production environments is experiencing an interruption and scheduled exports since 12th June 2021 have not run. We are in the process of running these scheduled exports manually and we will provide updates as soon as possible.
Jun 14, 05:18 EDT
Completed -
The scheduled maintenance has been completed.
Jun 12, 10:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 08:00 EDT
Scheduled -
Thunderhead will be performing routine maintenance on our North American production environment and services may be temporarily unavailable on Saturday June 12th, 2021 between 8:00AM and 10:00AM EDT.
Jun 3, 16:45 EDT
Completed -
The scheduled maintenance has been completed.
Jun 12, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:00 EDT
Scheduled -
Thunderhead will be performing routine maintenance on our European production environment and services may be temporarily unavailable on Saturday June 12th, 2021 between 4:00AM and 6:00AM CET.
Jun 3, 16:44 EDT
Completed -
The scheduled maintenance has been completed.
Jun 11, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 14:00 EDT
Scheduled -
Thunderhead will be performing routine maintenance on our Asia Pacific production environment and services may be temporarily unavailable on Saturday June 12th, 2021 between 2:00AM and 4:00AM SGT.
Jun 3, 16:42 EDT