This page provides real-time status and performance information for Thunderhead services. For additional information or to report a problem, please visit the ONE Customer Support Portal at https://thunderhead.jira.com/servicedesk/customer/portal/1
Thunderhead ONE Europe (EU2)
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Operational
90 days ago
100.0
% uptime
Today
Thunderhead ONE North America (NA5)
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Operational
90 days ago
100.0
% uptime
Today
Thunderhead ONE Asia Pacific (AP1)
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Operational
90 days ago
99.98
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Related
No incidents or maintenance related to this downtime.
Resolved -
After completing a root cause analysis, we have confirmed that no customers were affected. The issue was identified by our production monitoring tools and only affected the user accounts related to production monitoring.
Jun 1, 12:44 EDT
Investigating -
Some users may be experiencing trouble when logging in to ONE into our AP1 servers. Our engineering team is currently investigating the issue.
We will send an additional update in 60 minutes, or when more information becomes available.
Jun 1, 11:26 EDT