Thunderhead ONE Status
All Systems Operational

About This Site

This page provides real-time status and performance information for Thunderhead services. For additional information or to report a problem, please visit the ONE Customer Support Portal at https://thunderhead.jira.com/servicedesk/customer/portal/1

Thunderhead ONE Europe (EU2) ? Operational
90 days ago
99.91 % uptime
Today
Thunderhead ONE North America (NA5) ? Operational
90 days ago
100.0 % uptime
Today
Thunderhead ONE Asia Pacific (AP1) ? Operational
90 days ago
99.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Thunderhead will be performing routine maintenance on our Asia Pacific production environment and services may be temporarily unavailable on Saturday March 13th, 2021 between 3:00AM and 4:00AM SGT.
Posted on Mar 4, 11:46 EST
Thunderhead will be performing routine maintenance on our European production environment and services may be temporarily unavailable on Saturday March 13th, 2021 between 4:00AM and 5:00AM CET.
Posted on Mar 4, 11:50 EST
Thunderhead will be performing routine maintenance on our North American production environment and services may be temporarily unavailable on Saturday March 13th, 2021 between 8:00AM and 9:00AM EST.
Posted on Mar 4, 11:52 EST
Past Incidents
Mar 6, 2021

No incidents reported today.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021
Resolved - The issue has now been resolved and customers are able to login to ONE using Safari.
Feb 24, 05:01 EST
Investigating - Customers using Safari are unable to log in to ONE. Our engineers are investigating the issue. Please use an alternative browser to log in.
Feb 12, 05:30 EST
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.