Thunderhead ONE Status
All Systems Operational

About This Site

This page provides real-time status and performance information for Thunderhead services. For additional information or to report a problem, please visit the ONE Customer Support Portal at https://support.thunderhead.com

Thunderhead ONE Europe (EU2) ? Operational
90 days ago
99.83 % uptime
Today
Thunderhead ONE North America (NA5) ? Operational
90 days ago
100.0 % uptime
Today
Thunderhead ONE Asia Pacific (AP1) ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 15, 2022

No incidents reported today.

Aug 14, 2022

No incidents reported.

Aug 13, 2022
Completed - The scheduled maintenance has been completed.
Aug 13, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 08:00 EDT
Scheduled - Thunderhead will be performing routine maintenance on our North American production environment and services may be temporarily unavailable on Saturday 13th August 2022 between 8:00AM and 10:00AM EDT.
Aug 4, 11:11 EDT
Completed - The scheduled maintenance has been completed.
Aug 13, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:01 EDT
Scheduled - Thunderhead will be performing routine maintenance on our European production environment and services may be temporarily unavailable on Saturday 13th August 2022 between 4:00AM and 6:00AM CET.
Aug 4, 11:10 EDT
Aug 12, 2022
Completed - The scheduled maintenance has been completed.
Aug 12, 16:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 14:00 EDT
Scheduled - Thunderhead will be performing routine maintenance on our Asia Pacific production environment and services may be temporarily unavailable on Saturday 13th August 2022 between 2:00AM and 4:00AM SGT.
Aug 4, 11:08 EDT
Aug 11, 2022
Resolved - This incident has now been resolved.
Aug 11, 11:53 EDT
Monitoring - We experienced a service disruption caused by our upstream provider Microsoft Azure in our European production environment from 6:06PM to 6:09PM CET on 10th August 2022. We have stabilized the issue and are continuing to monitor. We will update this incident once we have more details about the disruption.
Aug 10, 13:04 EDT
Aug 10, 2022
Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
Postmortem - Read details
Aug 5, 05:34 EDT
Resolved - This issue has now been resolved as of 11.27AM CET on 1st August 2022. Further details will be provided in a post mortem report.
Aug 1, 05:38 EDT
Update - We are continuing to investigate the issue.
Aug 1, 05:26 EDT
Investigating - We are currently experiencing a service disruption in our European production environment as of 09::53AM CET on 1st August 2022.Our engineers are currently investigating the issue.We will send an additional update in 60 minutes or when more information is available.
Aug 1, 04:25 EDT