Thunderhead ONE Status
All Systems Operational

About This Site

This page provides real-time status and performance information for Thunderhead services. For additional information or to report a problem, please visit the ONE Customer Support Portal at https://thunderhead.jira.com/servicedesk/customer/portal/1

Thunderhead ONE Europe (EU2) ? Operational
90 days ago
99.98 % uptime
Today
Thunderhead ONE North America (NA5) ? Operational
90 days ago
99.9 % uptime
Today
Thunderhead ONE Asia Pacific (AP1) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 25, 2019

No incidents reported today.

Jun 24, 2019

No incidents reported.

Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019

No incidents reported.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Completed - The scheduled maintenance has been completed.
Jun 14, 10:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 09:00 EDT
Scheduled - Thunderhead will be deploying the latest release of ONE called LCD Soundsystem on June 14th, 2019 beginning at 9:00AM EST.
This deployment will impact all customers being served from the Thunderhead Asia Pacific production environment.
Jun 4, 05:42 EDT
Jun 13, 2019
Completed - The scheduled maintenance has been completed.
Jun 13, 19:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 18:00 EDT
Scheduled - Thunderhead will be deploying the latest release of ONE called LCD Soundsystem on June 13th, 2019 beginning at 6:00PM EST
This deployment will impact all customers being served from the Thunderhead European production environment.
Jun 4, 05:34 EDT
Resolved - All connectivity to NA5 services has been restored.
Jun 13, 10:09 EDT
Monitoring - We have implemented a fix and connection to NA5 services has been restored. We are continuing to monitor.
Jun 12, 19:33 EDT
Identified - We have identified that the intermittent outages are related to Docker cluster instability. We are currently working to repair the issue.
Jun 12, 14:30 EDT
Investigating - Customers in our North American region using NA5 may experience intermittent connectivity issues.
Jun 12, 11:50 EDT
Jun 11, 2019
Completed - The scheduled maintenance has been completed successfully.
Jun 11, 22:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 EDT
Scheduled - Thunderhead will be deploying the latest release of ONE called LCD Soundsystem on June 11th, 2019 beginning at 9:00PM EST.
This deployment will impact all customers being served from the Thunderhead North America production environment.
Jun 4, 05:32 EDT