Thunderhead ONE Status
All Systems Operational

About This Site

This page provides real-time status and performance information for Thunderhead services (now Medallia Experience Orchestration). For additional information or to report a problem, please visit the ONE Customer Support Portal at https://support.thunderhead.com

Thunderhead ONE Europe (EU2) ? Operational
90 days ago
100.0 % uptime
Today
Thunderhead ONE North America (NA5) ? Operational
90 days ago
100.0 % uptime
Today
Thunderhead ONE Asia Pacific (AP1) ? Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 29, 2022

No incidents reported today.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
Resolved - This issue has now been resolved as of 5:03pm UTC on 17th November 2022. Further details will be provided in a post mortem report within 48 hours.
Nov 17, 12:38 EST
Investigating - We are currently experiencing a partial outage in our EU2 Environment as of 4:53 PM UTC, Nov 17th 2022. Our engineers are currently investigating the issue. We will send an additional update in 60 minutes or when more information is available.
Nov 17, 12:19 EST
Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.