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This page provides real-time status and performance information for Medallia Experience Orchestration services. For additional information or to report a problem, please visit the Medallia Knowledge Center https://help.medallia.com
MXO Europe (EU2)
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Operational
90 days ago
100.0
% uptime
Today
MXO North America (NA5)
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Operational
90 days ago
100.0
% uptime
Today
MXO Asia Pacific (AP1)
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Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Medallia Experience Orchestration experienced issues with Operational Metrics. Our engineers have investigated, stabilized, and resolved the issue.
Oct 21, 17:11 EDT
Resolved -
The issue has now been resolved as of 4.18PM CET on October 18, 2024. Further details will be provided in a post-mortem report within 48 hours.
Oct 18, 10:20 EDT
Monitoring -
We have stabilized the European Production Environment issue as of ~2:05PM PDT on October 17th, 2024 and are continuing to monitor.
Oct 17, 19:26 EDT
Identified -
Our Engineering teams have identified the issue and are actively working on a resolution. We will provide further updates when more information is available.
Oct 17, 15:39 EDT
Investigating -
Medallia Experience Orchestration is currently experiencing intermittent issues with scheduled exports where no data is being returned. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.
Oct 17, 11:27 EDT
Completed -
The scheduled maintenance has been completed.
Oct 12, 10:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 08:00 EDT
Scheduled -
Medallia Experience Orchestration will be performing routine maintenance on our North American production environment on Saturday 12th October 2024 between 8:00AM and 10:00AM EST. Please expect service disruptions during this time.
Oct 3, 10:58 EDT
Completed -
The scheduled maintenance has been completed.
Oct 11, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 14:00 EDT
Scheduled -
Medallia Experience Orchestration will be performing routine maintenance on our Asia Pacific production environment on Saturday 12th October 2024 between 2:00AM and 4:00AM SGT. Please expect service disruptions during this time.
Oct 3, 10:56 EDT