Experience Orchestration Status
All Systems Operational

About This Site

This page provides real-time status and performance information for Medallia Experience Orchestration services. For additional information or to report a problem, please visit the Medallia Knowledge Center https://help.medallia.com

MXO Europe (EU2) ? Operational
90 days ago
99.78 % uptime
Today
MXO North America (NA5) ? Operational
90 days ago
100.0 % uptime
Today
MXO Asia Pacific (AP1) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Postmortem - Read details
Apr 9, 17:38 EDT
Resolved - The issue has now been resolved as of 10:15 pm CET. Further details will be provided in a post-mortem report.
Apr 5, 17:37 EDT
Monitoring - We have stabilized the issue in the European Production Environment as of 9:15 PM CET and are continuing to monitor.
Apr 5, 16:31 EDT
Investigating - We are currently experiencing a Major Outage in our European Production Environment as of 7:51 PM CET. Our engineers are currently investigating the issue. We will send an additional update in 60 minutes or when more information is available.
Apr 5, 15:47 EDT
Apr 4, 2024

No incidents reported.

Apr 3, 2024
Postmortem - Read details
Apr 9, 10:05 EDT
Resolved - Customers experienced a major outage on our European production environment between 10.50am CET and 11.10am CET on 3rd April 2024. The issue has now been resolved and further details will be provided in a post mortem report
Apr 3, 05:38 EDT
Investigating - Customers experienced a major outage on our European production environment between 10.50am CET and 11.10am CET on 3rd April 2024. The issue has now been resolved and further details will be provided in a post mortem report.
Apr 3, 05:36 EDT
Apr 2, 2024
Postmortem - Read details
Apr 9, 10:04 EDT
Resolved - Customers experienced a major outage on our European production environment between 08.55am CET and 09.10am and 11.25am CET and 11.40am CET on 2nd April 2024.. The issue has been resolved and further details will be provided in a post mortem report.
Apr 2, 10:20 EDT