Experience Orchestration Status
All Systems Operational

About This Site

This page provides real-time status and performance information for Medallia Experience Orchestration services. For additional information or to report a problem, please visit the Medallia Knowledge Center https://help.medallia.com

MXO Europe (EU2) ? Operational
90 days ago
100.0 % uptime
Today
MXO North America (NA5) ? Operational
90 days ago
100.0 % uptime
Today
MXO Asia Pacific (AP1) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Medallia Experience Orchestration will be performing routine maintenance on our Asia Pacific production environment on Saturday 12th October 2024 between 2:00AM and 4:00AM SGT. Please expect service disruptions during this time.
Posted on Oct 03, 2024 - 10:56 EDT
Medallia Experience Orchestration will be performing routine maintenance on our North American production environment on Saturday 12th October 2024 between 8:00AM and 10:00AM EST. Please expect service disruptions during this time.
Posted on Oct 03, 2024 - 10:58 EDT
Past Incidents
Oct 6, 2024

No incidents reported today.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024
Resolved - The issue in our European Production Environment has been resolved as of 04:15pm CET on September 30th 2024. Further details will be provided in a post-mortem report.
Sep 30, 10:24 EDT
Monitoring - Some customers may have experienced 408 error responses and slower response times when sending interactions to MXO between 9:15am CET and 3:30pm CET. Our engineers have identified the cause, taken action to mitigate the underlying cause, and are continuing to monitor the behavior.
Sep 30, 10:06 EDT
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.