This page provides real-time status and performance information for Thunderhead services. For additional information or to report a problem, please visit the ONE Customer Support Portal at https://thunderhead.jira.com/servicedesk/customer/portal/1
Thunderhead ONE Europe (EU2)
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Operational
90 days ago
99.98
% uptime
Today
Thunderhead ONE North America (NA5)
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Operational
90 days ago
99.9
% uptime
Today
Thunderhead ONE Asia Pacific (AP1)
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Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jun 14, 10:03 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 09:00 EDT
Scheduled -
Thunderhead will be deploying the latest release of ONE called LCD Soundsystem on June 14th, 2019 beginning at 9:00AM EST. This deployment will impact all customers being served from the Thunderhead Asia Pacific production environment.
Jun 4, 05:42 EDT
Completed -
The scheduled maintenance has been completed.
Jun 13, 19:16 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 18:00 EDT
Scheduled -
Thunderhead will be deploying the latest release of ONE called LCD Soundsystem on June 13th, 2019 beginning at 6:00PM EST This deployment will impact all customers being served from the Thunderhead European production environment.
Jun 4, 05:34 EDT
Resolved -
All connectivity to NA5 services has been restored.
Jun 13, 10:09 EDT
Monitoring -
We have implemented a fix and connection to NA5 services has been restored. We are continuing to monitor.
Jun 12, 19:33 EDT
Identified -
We have identified that the intermittent outages are related to Docker cluster instability. We are currently working to repair the issue.
Jun 12, 14:30 EDT
Investigating -
Customers in our North American region using NA5 may experience intermittent connectivity issues.
Jun 12, 11:50 EDT
Completed -
The scheduled maintenance has been completed successfully.
Jun 11, 22:27 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 EDT
Scheduled -
Thunderhead will be deploying the latest release of ONE called LCD Soundsystem on June 11th, 2019 beginning at 9:00PM EST. This deployment will impact all customers being served from the Thunderhead North America production environment.
Jun 4, 05:32 EDT