This page provides real-time status and performance information for Thunderhead services. For additional information or to report a problem, please visit the ONE Customer Support Portal at https://thunderhead.jira.com/servicedesk/customer/portal/1
Thunderhead ONE Europe (EU2)
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Operational
90 days ago
98.52
% uptime
Today
Thunderhead ONE North America (NA5)
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Operational
90 days ago
99.95
% uptime
Today
Thunderhead ONE Asia Pacific (AP1)
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Operational
90 days ago
99.99
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved. We apologize for this interruption.
Oct 17, 14:20 EDT
Identified -
Engineers have identified an issue causing logins to fail. This has our full attention and the operations team is actively working on a fix.
Oct 17, 14:05 EDT
Completed -
The latest release (Phoenix) has now completed production roll-out. Maintenance completed at 00:20 CEST.
Oct 10, 18:26 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 18:00 EDT
Scheduled -
Thunderhead will be deploying the latest release of ONE called Phoenix on October 10th, 2019 beginning at 6:00PM EST This deployment will impact all customers being served from the Thunderhead European production environment.
Oct 1, 05:23 EDT
Completed -
The latest release (Phoenix) has now completed production roll-out. Maintenance completed at 22:18 EST.
Oct 8, 22:24 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:00 EDT
Scheduled -
Thunderhead will be deploying the latest release of ONE called Phoenix on October 8th, 2019 beginning at 10:00PM EST. This deployment will impact all customers being served from the Thunderhead North America production environment.
Oct 1, 05:21 EDT
Completed -
The scheduled maintenance has been completed.
Oct 8, 10:21 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 EDT
Scheduled -
Thunderhead will be deploying the latest release of ONE called Phoenix on October 8th 2019 beginning at 9:00AM EST. This deployment will impact all customers being served from the Thunderhead Asia Pacific production environment.
Oct 1, 05:18 EDT