Degraded Performance on NA5 Production Environment

Incident Report for Medallia Experience Orchestration

Resolved

This incident has been resolved as of 12:37 EDT on November 26, 2019 and the North American production environment is operating as expected.

Posted Nov 26, 2019 - 12:56 EST

Investigating

Customers may currently be experiencing degraded performance on our North American production environment (as of 11:50 EST on November 26th, 2019). Our engineers are currently investigating the issue and we will provide updates as soon as we have more information.

Posted Nov 26, 2019 - 12:29 EST

This incident affected: MXO North America (NA5).