Partial Outage NA5 Production Environment

Incident Report for Medallia Experience Orchestration

Resolved

We experienced a partial outage on our North American Environment. During 10.26 EST and 10:46 EST, customers would have been encountering issues with outbound call-outs requests via External Data Adapters. This was due to a failure in our outbound http proxies. This has since been resolved and outbound call-outs are operating normally.

Posted Jan 09, 2020 - 11:13 EST

This incident affected: MXO North America (NA5).