Degraded Performance on EU2 Production Environment

Incident Report for Medallia Experience Orchestration

Resolved

This incident has been resolved as of 10:48 UTC and the European production environment is operating as expected.

Posted Nov 25, 2019 - 18:52 EST

Investigating

All customers may currently be experiencing degraded performance on our European production environment (as of 09:04 - 10:48 UTC on November 25th, 2019). Our engineers are currently investigating the issue and we will provide updates as soon as we have more information.

Posted Nov 25, 2019 - 06:22 EST

This incident affected: MXO Europe (EU2).