Experience Orchestration Status

All Systems Operational

About This Site

This page provides real-time status and performance information for Medallia Experience Orchestration services. For additional information or to report a problem, please visit the Medallia Knowledge Center https://help.medallia.com

MXO Europe (EU2) ? Operational
90 days ago
99.95 % uptime
Today
MXO North America (NA5) ? Operational
90 days ago
100.0 % uptime
Today
MXO Asia Pacific (AP1) ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
Resolved - The issue in our European Production Environment has been resolved as of Tue, Aug 26, 2025 1:05 pm EST. Further details will be provided in a post-mortem report.
Aug 26, 22:13 EDT
Update - We are continuing to monitor for any further issues.
Aug 26, 17:22 EDT
Update - Our Engineering teams have stabilized the European Production Environment issue as of Tue, Aug 26, 2025 1:05 pm EST and are continuing to monitor.
Aug 26, 13:11 EDT
Monitoring - Some customer may have noticed their dynamic audience queries have failed in our European Production environment This was due to an issue with our 3rd party provider. Therefore any failed queries will need to be manually re-processed. We apologize for the inconvenience this caused. We are currently monitoring the issue and will update when it's resolved by our vendor.
Aug 26, 10:44 EDT
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.