Experience Orchestration Status

All Systems Operational

About This Site

This page provides real-time status and performance information for Medallia Experience Orchestration services. For additional information or to report a problem, please visit the Medallia Knowledge Center https://help.medallia.com

MXO Europe (EU2) ? Operational
90 days ago
99.66 % uptime
Today
MXO North America (NA5) ? Operational
90 days ago
99.67 % uptime
Today
MXO Asia Pacific (AP1) ? Operational
90 days ago
99.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Routine Maintenance - Europe Apr 4, 2025 22:00 - Apr 5, 2025 00:00 EDT

Medallia Experience Orchestration will be performing routine maintenance on our European Production Environment on Saturday April 5, 2025 between 4:00 AM and 6:00 AM CET. Please expect service disruptions during this time.
Posted on Mar 27, 2025 - 13:13 EDT
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Completed - The scheduled maintenance has been completed.
Mar 27, 15:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 14:00 EDT
Scheduled - Medallia Experience Orchestration will be performing emergency maintenance on our Asia Pacific Production Environment on Friday 28th March 2025 between 2:00AM and 3.00AM SGT . Please expect service disruptions during this time of around 2-3 minutes.
Mar 26, 11:06 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 14:01 EDT
Scheduled - Medallia Experience Orchestration will be performing emergency maintenance on our European Production Environment on Thursday 27th March 2025 between 7:00PM and 8.00PM CET . Please expect service disruptions during this time of around 2-3 minutes.
Mar 26, 11:04 EDT
Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 18:00 EDT
Scheduled - Medallia Experience Orchestration will be performing emergency maintenance on our North American Production Environment on Wednesday 26th March 2025 between 6:00PM and 7.00PM EST . Please expect service disruptions during this time of around 2-3 minutes.
Mar 26, 11:00 EDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.